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  1. Graphx HelpDesk
  2. Picsha for retailers

Picsha for retailers

Getting started

  • What you get: storefronts, admin pages, and your Picsha page
  • Signing in for the first time (one-time code, no password)
  • Adding staff to your admin
  • Run a free test order before you go live

Setting up your store

  • Branding: name, tagline, color, logo
  • Customer contact details and minimum order
  • Delivery: in-store pickup, shipping rates, free-shipping threshold
  • Connecting Stripe and getting paid
  • What "Needs attention" on the Payments card means
  • Sales tax: setting up Stripe Tax
See all 8 articles

Products

  • Picsha Retouch: what customers get and how you fulfill it
  • Retouch pricing: restoration, download, prints, mounting and framing
  • Picsha Prints: sizes, cropping, and lab-ready files
  • Picsha Cards: catalogue, design, and fulfillment files
  • Picsha Books: sizes, pricing, and the print-ready PDF
  • Books lab printing (optional fulfillment by Picsha's lab partner)
See all 13 articles

Orders and money

  • Order alerts and customer confirmations
  • The order summary and work list
  • Refunds
  • Exporting orders to CSV
  • Archiving vs. deleting orders
  • How the platform fee and payouts work
See all 8 articles

In-store kiosk and SendThePix

  • How the kiosk works for customers
  • Getting photos in: memory card, USB, or from a phone
  • Paying at the kiosk with a phone (QR code)
  • Turning SendThePix on or off

FAQ

  • Retailer FAQ
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