Getting photos in: memory card, USB, or from a phone

A kiosk customer can bring photos two ways. Both end in the same storefront flow.

From a memory card or USB stick

The customer inserts the card or stick into the kiosk's reader and taps From your card or USB drive. Their photos appear in a big thumbnail picker inside the page, and they tap the ones they want. There are no Windows file dialogs.

Staff grant the card reader to the kiosk once, at setup, by picking the reader's drive in the browser's folder dialog. After that the kiosk re-reads the same drive for every card, and customers never see that dialog. If the option ever stops finding photos, the grant may have been lost; contact us and we will walk you through restoring it.

From their phone (SendThePix)

The kiosk shows a QR code for sendthepix.com and the customer taps From my phone.

1. On their phone they open sendthepix.com, add photos from the camera roll, and wait for the upload to finish. No app, no account, no cable.
2. The phone shows a six-character code.
3. They type the code at the kiosk on the on-screen keyboard, and the photos are there in the storefront.

Uploads resume if the signal drops, photos come through at full resolution, and codes leave out easily confused characters. A code is good for three days, after which the photos delete themselves.

Customers do not need to be in the store to upload. They can send photos from home and type the code at the counter later.

Turning the phone option off

The From my phone option is on for every store. If you do not want it, switch it off under Store settings; see Turning SendThePix on or off.

Online storefronts

Neither option is needed online: customers on their own phone upload straight from the camera roll.

Related: How the kiosk works for customers.

Questions? help@graphx.com