Paying at the kiosk with a phone (QR code)

A Picsha kiosk takes payment without a payment terminal or PIN pad. The customer pays on their own phone.

What the customer sees

1. When the order is ready to pay, the kiosk shows a QR code with the order total.
2. The customer points their phone's camera at it and taps the link.
3. They pay in the same secure Stripe checkout your online storefront uses, with Apple Pay, Google Pay, or a card. If the order ships, they enter their shipping address there too.
4. Their phone shows a "Payment complete" page telling them to look back at the kiosk.
5. The kiosk notices the moment the payment lands and moves on to the pickup instructions, with a Done, start over button that clears it for the next customer.

A Retouch download bought at the kiosk is delivered to the customer's phone.

Why phones instead of a terminal

• The kiosk never sees a card number, so there is no PIN pad to buy, mount, or keep PCI-compliant.
• Apple Pay and Google Pay are one tap. A card is the same form customers have used everywhere else.
• Payouts land in your Stripe account exactly as online orders do, and the order lands in your admin page the same way.

Abandoned screens

The QR code stops working after 30 minutes, so nothing left on screen can be paid later. The kiosk holds its idle reset for a few minutes while a code is on screen, since the customer is looking at their phone, then resets itself back to the home screen.

If a customer has no phone

Pay by phone is currently the kiosk's payment method. A payment terminal at the kiosk is on the roadmap for stores that want one.

Stripe must be connected

A kiosk order is a normal order on your storefront, so the store's Stripe account must be connected. See Connecting Stripe and getting paid.

Related: How the kiosk works for customers.

Questions? help@graphx.com