Signing in for the first time (one-time code, no password)

There is no password on a Picsha admin page. You sign in with your email address and a one-time code that is sent to you each time.

The first visit

1. Open https://YOURSTORE.<product>.picsha.com/signup for the product you want to manage (for example YOURSTORE.prints.picsha.com/signup).
2. Enter the email address you gave Graphx when the store was set up.
3. Check your inbox for the one-time code and enter it.

If you land on the Sign in form instead of Sign up, use the Sign up link at the bottom of that form. It takes you to the same place. The first visit on each product is a sign-up because your account on that product is created the first time you use it.

Every visit after that

Open your admin page at https://YOURSTORE.<product>.picsha.com/admin and choose Sign in with the same email. A fresh code arrives each time.

One email, several products

Each product has its own admin page, so a store with Retouch and Books signs in to each one separately. Use the same email everywhere. That same email also opens your Picsha page admin at YOURSTORE.picsha.com/admin, which shows recent orders across all your products.

If the code does not arrive

Check spam and any quarantine your mail provider runs. Make sure you are using the exact address Graphx has on file for the store. If it still does not arrive, write to help@graphx.com and tell us the store address you are trying to open.

Giving staff access

You can add other people to your admin page under Admin access. See Adding staff to your admin.

Questions? help@graphx.com