Connecting Stripe and getting paid

Stripe is how the money from your storefront reaches your bank account. Connect it before you tell customers about your store.

Connect

1. Open the admin page and click Connect with Stripe on the Payments card.
2. Follow Stripe's setup: your business details and your bank account. It takes about 5 minutes.
3. When you return to the admin page, the Payments card shows your status.

Stripe is the payment company behind millions of businesses. Graphx never sees your banking information.

Each product is its own Stripe connection. A store with Retouch and Prints connects twice, once on each admin page.

How money flows on each order

1. Your customer pays on your storefront.
2. The platform fee goes to Graphx.
3. The rest lands in your bank account through Stripe's automatic payouts, together with any shipping charge and sales tax the customer paid.

Card processing is included in the fee. There is no subscription, setup fee, or monthly minimum. The fee itself is a percentage that goes down as your monthly sales grow and down again for each Picsha product you actively use. The rate grid and a calculator are at graphx.com/pricing. See also How the platform fee and payouts work.

Payouts

The Open Stripe dashboard button on the Payments card shows your charges and payouts. One standard Stripe note: the very first payout to a new account takes about 7 days to arrive. After that, payouts run on Stripe's normal rolling schedule.

Before you connect

Until Stripe is connected, orders still go through, but no money changes hands: the store runs in a simulated mode. That is useful for testing, and it is why you should connect before going live.

If the Payments card says Needs attention

Stripe is missing a piece of verification and has paused your payments. See What "Needs attention" on the Payments card means.

Questions? help@graphx.com