The Coupons card on the admin page holds your store's discount codes, including the private test code every store starts with.
Creating a coupon
Give it a code, a percent off, and optionally a maximum number of uses. Customers type the code at checkout, and every redemption shows on the order in your admin.
Use a max-use cap on any large discount. Anyone who has a code can use it, so keep codes private and share them deliberately, such as in a slow-season email or a grand-opening flyer.
Coupons are per product. A code created on Prints does not work on Cards.
How the discount applies
The percent comes off the product total. Shipping and sales tax are added afterwards on the payment page. The platform fee is worked out on the discounted total.
Free (100% off) orders
A 100% coupon makes the order free, and a free order skips the payment page entirely: no card, no charge, no Stripe. Two consequences:
- No shipping address is collected, because the payment page is where addresses are entered. A free shipping order shows address needed in your admin.
- Free orders are capped per month, because the AI work behind a restoration, a card, or a book costs real money. If you need more for a program you are running, ask us.
Your test code
Every store has a private test coupon that looks like TEST-A1B2C3: 100% off, limited to 5 uses, unique to your store. Use it to place real orders on each storefront without paying. See Run a free test order before you go live.
Giving Retouch restorations away
Retouch has a price floor on the restoration plus download. To give a restoration away, use a coupon rather than lowering the price. See Retouch pricing.
Questions? help@graphx.com
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