Picsha Gifts puts your customers' photos on mugs, tumblers and glasses, mousepads and desk mats, metal prints and notepads, magnets, coasters, puzzles, cutting boards, wood signs and ornaments, under your brand. Press them yourself, or have any of them made and shipped for you. The customer places their photos and sees them on the product before they buy. You get a file made for your blank and your press.
What the customer does
- Picks a gift from the products you offer.
- Adds photos, or sends them from their phone or a memory card at your kiosk.
- Places them. One photo, one on each side of a mug, or one picture edge to edge, watching the mug itself as they drag and zoom.
- Adds it to the basket and pays, for pickup or shipping. An order can hold several gifts.
A photo too small to print well cannot be ordered; a borderline one gets a warning.
Setting up a product
Gifts needs to know the blank you press. Two shops' "11oz mug" are different objects, and a file made for the wrong one prints with the picture cut at the rim.
On the Products card, add a product and choose My own, from its measurements:
- The mug. Its diameter and height.
- What you print on it. The width and height of your print, how far below the rim it starts, the bleed, and the safe margin.
- Hidden parts. If part of the print ends up behind the handle, say where. Customers are shown it.
Work in millimetres or inches. A picture of your blank is drawn as you type, and tells you when the numbers cannot be right.
Then:
- What customers are told. Material, color, turnaround, and care. Answer Yes to "dishwasher safe" only if your supplier says so in writing. Not stated leaves the line off the page.
- Your press. Whether the file is mirrored (on, for a transfer pressed face down), whether it includes the bleed, its resolution, and its file type.
- Price. At least $1.00.
- Finishing options. A gift box, a handle color, anything you offer. See Retouch pricing.
Pictures of your products
Every gift on your storefront comes with a picture of it in use, a sample family photo printed on it: a mug on a kitchen table, a mousepad on a desk, an ornament on a tree. That is what customers see on the product tile until you add pictures of your own.
Your own are better: your blank, printed, photographed where a customer would use it. Open Pictures on the product card and upload up to eight (JPEG, PNG, WebP or HEIC, up to 10 MB each). Then:
- Main picture. The one on the product tile, and in the banner at the top of the page when the product is first in your list.
- Order. The ↑ ↓ buttons set the order the rest are shown in. On a computer, resting the mouse on a tile leafs through them; on a phone or your kiosk, they appear under the product, and a tap shows one large.
- Description. What a screen reader says instead of showing the picture. Keep it to a sentence.
- Remove takes a picture off the product.
Our picture of the gift stays in the set after yours, so there is always one more to see. A product with no pictures of its own shows ours alone.
Press a test sheet first
Each product has a Test sheet button: the print area at true size, through your own press settings, with rulers, the safe margin, and an F.
Press it onto a blank before you put the product on sale. The F and the words should read normally, and the outline should sit where you expect the print. If they read backwards, change Mirror the file.
Text and effects
Customers can add words, a frame or a filter to a photo with Add text & effects, or start from a blank canvas for words alone. What they add becomes part of the picture: your file for the press already has it, at print size, and there is nothing extra for you to set up.
Fulfilling the order
The order summary is your work list. Each gift shows its picture, how many to make, and File for the press. There is one file per design, whatever the quantity.
If a mug comes out backwards, Write it unmirrored (or mirrored) beside the file makes it again the other way.
Orders already placed print from your blank as it was when ordered, even if you change it later.
Download files within 30 days of payment. After that they are deleted, along with the customer's photos. See Photo retention.
Outsourcing a product
If there is a gift you would rather not produce yourself, choose Outsource it on that product and our print partner makes it to order in the US and ships it in plain packaging — to your customer, or to your counter when they chose pickup (enter your counter address under Outsourcing first). You set the price as usual; what the partner charges for the item and its shipping, shown on the admin page, comes out of your share of the order once it has been made. The customer pays your own shipping rates, so set them to cover the partner's. Outsourced items show on the order summary with the partner's status and tracking.
When you cannot make an order
A product you press yourself can name an overflow: a second blank the same design can be made on. Choose it under If you cannot make it on the product. Only blanks of the same shape are offered; the rest are listed with the reason. Then, on an order's summary, Reroute writes the file again for the overflow (the first file is kept) and, when the overflow is outsourced, sends it. Set the overflow to automatically and use Pause in-house production when your press is down or you are away: new orders for that product go to the overflow by themselves until you resume.
If you run Photogize Lab
Connect your Photogize account under Photogize Lab on the admin page, and pick a Lab product for each gift under Products. Paid orders then go straight into your Lab's harvest queue: one job per gift, the file for the press as a JPEG, with the customer, the delivery and the totals on the order. The order's notes tell your staff what each file is — the blank, the print area, the size and whether it is mirrored. Until a gift has a Lab product it is not offered for sale. See Photogize Lab for connecting, pickup locations and what happens when a send fails.
Questions? help@graphx.com
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