Photogize and RasterPlus are no longer developed or sold. This article is kept for existing users. For current products, see the Picsha for retailers section. Contact help@graphx.com with questions.
When updating RasterPlus you receive the error message, "Error Extracting files" and you have to cancel the installation. The problem is likely a locked file that needs to be deleted.
Open Windows Explorer. Browse to C:\Program Files\InstallShield Installation Information and Delete -
{C5F093CE-3C70-11D4-83B4-00C04F6B9DE0}
Now you should be able to install the program.
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